Coach Don

How to Measure Your Organization’s Feedback Readiness: 5 Key Areas Every Leader Should Assess

Building a strong feedback culture begins with understanding your organization’s feedback readiness—the degree to which your systems, leaders, and employees are equipped to give and receive feedback effectively. In this article, executive coach Don Fries breaks down the five key dimensions of feedback readiness—psychological safety, frequency, skillfulness, reciprocity, and follow-through—along with practical metrics and reflection questions to help leaders assess and strengthen their organization’s capacity for open, actionable dialogue.

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Nice vs. Kind Leadership: How to Be the Leader Your Team Truly Needs

“People leadership primarily focuses on inspiring, guiding, and empowering individuals and teams to reach their full potential”. It goes far beyond solely concentrating on tasks, processes, or individual results. People Leadership truly emphasizes the human element within an organization. So, what potentially holds us back from advancing as people leaders? For many of the coaching

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Mental Health In Retirement

May 31st will mark six years since I “retired” from my first career. After 38 years with ExxonMobil and its heritage companies, it was time to explore the “what’s-next” phase of my life. May is “Mental Health Awareness” month. I want to use this post to explore the mental health impacts of retirement and to

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Re-Energizing Team Performance

It has been over forty years since Jon Katzenbach and Douglas K. Smith first published their ground-breaking research on the effective use of teams to create high-performance organizations.  In their book, “The Wisdom of Teams”, Katzenbach and Smith proposed that “teams outperform individuals acting alone or in large organizational groupings, especially when performance requires multiple

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Unlocking Emotional Wisdom: 5 Life Lessons from ‘Inside Out

Whether triggered by the recent horrible events in Israel and Gaza or by events occurring “closer to home”, an increasing number of my recent coaching conversations have centered around understanding emotions. Whatever the trigger, the inevitable questions follow: How long should I cry? How long should I stay angry? How long should I stay fearful?

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