Communication Training for Employees
Communication training to empower your team(s) to speak clearly, listen deeply, and work better together. Let’s transform Discord to Dialogue for your group.
Our Effective Communication Training for Employees, also known as Discord to Dialogue, equips your team with the tools to navigate conversations with confidence and clarity. Whether it’s resolving miscommunication, giving meaningful feedback, or building stronger cohesion, this session builds the human-centered skills that keep your workplace connected—even in times of tension.
Why Communication Training for Employees is Essential
Most workplace issues don’t start with bad intentions—they start with poor communication.
Unclear expectations. Missed cues. Bottled-up frustrations. Over time, these small breakdowns can quietly erode trust, stall progress, and drain morale. And yet, communication is rarely something employees are formally trained in.
That’s why this program exists.
Our communication training for employees isn’t about stiff scripts or corporate buzzwords—it’s about cultivating real human connection through:
Emotional intelligence
Active listening
Clear, respectful self-expression
Employees learn how to manage their reactions, show up more thoughtfully for others, and stay grounded—even when conversations get tough.
The Business Case for Communication Training 📊
According to a 2023 Harris Poll on behalf of Grammarly, 64% of business leaders and 55% of knowledge workers say better communication directly increases team productivity.
A McKinsey report found that well-connected teams experience productivity gains of up to 25%, especially in hybrid work environments.
And MIT Sloan notes that “Strong communication is at the heart of positive employee relationships.” It improves emotional clarity, reduces misunderstandings, and builds psychological safety.
“The art of communication is the language of leadership.”
— James Humes
Key Skills Taught in Communication Training for Employees
Your team will leave this effective communication training for employees with immediately applicable tools, strategies, and self-awareness. These include:
- Active listening techniques to reduce assumptions and increase clarity
- Giving and receiving feedback without triggering defensiveness
- Naming needs and making requests using a human-centered framework
- De-escalation strategies to stay grounded in high-emotion moments
- Reframing conflict as an opportunity for clarity, not confrontation
We also explore the Three Layers of Conflict (facts, feelings, and identity) and how understanding these can transform difficult conversations into opportunities for alignment and growth.
Each skill is taught using real-world workplace scenarios, group interaction, and guided reflection—ensuring it sticks.
How Better Communication Improves Team Performance
According to Gallup, only 7% of U.S. workers strongly agree that communication is accurate, timely, and open in their organization. This gap creates inefficiency, disengagement, and turnover. But the flip side is powerful: organizations that prioritize communication training see higher collaboration, stronger relationships, and better decision-making.
By building a shared communication toolkit, teams begin to:
Reduce misalignment and misunderstanding
Increase ownership and accountability
Strengthen trust and team morale
Resolve interpersonal tension before it escalates
Our employee communication training gives your team a common language to navigate complexity and conflict with confidence, which ultimately drives better business outcomes.
Choosing the Right Communication Training Program for Your Team
Not all communication programs are created equal. Some teach surface-level techniques, while others—like this one—get to the root of why communication breaks down and how to fix it at the human level.
At Humessence, our communication training for employees is:
Rooted in positive psychology, emotional intelligence, and neuroscience
Led by professionally certified coaches with real organizational experience
Customizable in format (virtual, in-person, or hybrid) and timeline
Interactive, practical, and grounded in lived experience—not just theory
Whether your team is newly formed, hybrid, or recovering from change fatigue, this program can meet them where they are—and help them grow together.
Your Employee Communication Training Lead Facilitator
John Marshall, PCC, NBC-HWC
Founder of Humessence | Leadership Coach & Lead Corporate Trainer
John’s background in positive psychology, leadership coaching, and mindfulness education makes him the ideal facilitator for this training. He specializes in helping professionals navigate high-stakes conversations with clarity, presence, and purpose.
Through years of teaching emotional intelligence, coaching skills, and workplace communication frameworks, John empowers teams to build trust, reduce defensiveness, and turn tension into connection. Before founding Humessence, he worked in the energy industry, bringing firsthand insight into the communication breakdowns that stall progress in fast-paced environments.
Discord to Dialogue Communication Training Options and Pricing
Leadership Teams or Cross-Company Leader Cohorts
For workshops of up to 18 leaders(additional fee for larger groups)
+ Travel, Expenses, & Materials
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4-hour in-person workshop
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Includes both Feedback and Conflict Management Training for Leaders content
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Promoting dialogue as a leader additional content
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Interactive and engaging group and self-reflective exercises
-
Professionally printed workshop manual with take-home resources
Employees or Mixed Employee/Leader Groups
For workshops of up to 24 people(additional fee for larger groups)
+ Travel, Expenses, & Materials
-
3.5-hour in-person workshop
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Includes both Feedback and Conflict Management Training content
-
Increased individual and collective communication effectiveness
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Interactive and engaging group and self-reflective exercises
-
Professionally printed workshop manual with take-home resources
Virtual Employee or Mixed Employee/Leader Groups
For online workshops of up to 48 people(additional fee for larger groups)
(No additional fees)
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3.5-hour virtual workshop
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Includes both Feedback and Conflict Management Training content
-
Increased individual and collective communication effectiveness
-
Interactive and engaging group and self-reflective exercises
-
Professional virtually editable workshop manual with take-home resources
Ready to Schedule Your Effective Communication Training?
Call today or submit the form below to secure the date for your workshop
- (832) 800-3596
- info@humessence.com
Employee Communication Training FAQ
This training is designed for employees across all levels—especially teams navigating collaboration, feedback, or interpersonal tension. Whether you’re a frontline contributor or a people leader, the tools are applicable to everyday workplace interactions.
Most communication trainings focus on scripts or presentation skills. Discord to Dialogue goes deeper—blending emotional intelligence, self-awareness, and real-world frameworks to help people have the conversations that matter most. It’s not just about what you say, but how you show up.
Yes! The participant workbooks have links to our entire library of free resources and supplemental materials to sustain and build on what they learn, integrating it into their day-to-day lives.
Yes. We offer both in-person and virtual options. Our virtual format is highly interactive, using breakout rooms, shared reflection, and digital workbooks to ensure meaningful engagement.
The standard session is 3.5 hours (combining both Feedback and Conflict Management Trainings), but we can customize the length, content depth, and format based on your team’s goals, size, and schedule (to an extent we can preserve the effectiveness of the training).
Absolutely. Every participant receives a structured framework for effective communication, plus simple, repeatable practices they can use immediately in feedback conversations, conflict situations, and daily communication.
Improving communication improves everything. From psychological safety to performance feedback, this training gives your team the skills to build trust, reduce friction, and foster a healthier, more resilient culture.
You can book a workshop by contacting us via phone at (832) 800-3596 or submitting the contact form above. We will confirm your date availability within 24 hours and partner with you in tailoring the workshop delivery to the specific challenges your group is facing.
Still unsure? Schedule a Call
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