Emotional Intelligence 2.0 - Relationship Management

Tony: You’re listening to The Present Professional, where we explore the intersections of personal and professional development.

John: To change your experience of life and work with every episode.

Tony: So tune in, grab your notebook, and let’s go. Let’s go.

John: Welcome to another episode of the present professional. We’re here for the last episode of our emotional intelligence series, talking about relationship management. So we went through the self from self-awareness, self-management into social awareness, and now into relationship management. So how to put your social awareness in action. Now, putting your social awareness in action and being able to manage the relationships around you is a skill and an art when it comes to the way that you tap into your intuition, the way that you feel within these certain relationships. So, we’re going to unpack a bunch of the different principles that we talk about in Emotional Intelligence 2.0, like we have been throughout this series. This is a special one. We’re capping off the first series of the present professional podcast. And if you’re still listening at this moment, we appreciate you. And we’re just excited to keep the topics coming at you. And I hope you are learning and growing and able to incorporate some of these things into your daily life. So with that being said, I’ll let Tony kick us off here with his first topic and just talk about relationship management in general a little bit here before we get started.

Tony: Yeah, John, thanks for kicking us off. And you know, what I like about the relationship management strategies that they offer in Emotional Intelligence 2.0 is that relationship management really brings it all together. You cannot live in today’s modern society, let me say that, without relationships. Relationships are the lifeblood of this country, the lifeblood of success. Unless you’re literally living on an island like Castaway, then even still, relationships matter to him too. But you know, right? Wilson, like he still had to have Wilson. So relationships are everything. Relationships matter at work. Relationships matter at home. Relationships matter in your family with your friends and so once you build the previous skills with self-awareness, self-management, social awareness, now you’re ready to put it all together and deepen your relationship. So that’s what this whole Episode is about like john said and so i just want to know reinforce the importance of relationships and integrity so. What i want to first say as we get ready to talk about relationship management. Is the first tip that the book is that i personally in line with is enhance your natural communication style. And so to me, when you talk about enhancing your natural communication style, it just makes you a better person. It makes you more flexible. It makes you have more in your Swiss army knife, if you will, that when you can build on your natural communication style, you will become a better communicator with your loved ones, with the people around you, because we all have a natural communication style. We were all brought up and groomed and taught to be a certain way. And in our upbringing, we became natural communicators in different ways. Some people better than others. Some people more dry, more monotone. Some people really excited. But if you’re able to enhance where you are, it just makes you better. So, you know, for me, I say that I personally believe that I’m able to communicate with virtually anybody. whether that’s one on one or whether that’s in groups, if I’m going to an event or a party, I can go alone because I know that I can communicate with kind of anybody. But that only comes because I’ve put in the time and the work to enhance my natural communication style. So you can practice with your friends and family. You can practice. I always say practice at the grocery store. I always say practice at the Chick-fil-A drive through. You can write these things down if you want, if you’re trying to figure out how you want to journal and describe what your current communication style is or whatever way that you feel you want to start and understand where you are with your communication style. Even ask for feedback. Ask for feedback from people and say, how do I communicate? What kind of communicator am I to you? And receive that feedback and tell them to be honest. Honesty is only going to make you better. And when you go out in public socially, you will just become so much better at communicating because you are trying. And even go on YouTube, watch some videos on expert communicators. Another thing that they say in emotional intelligence, I believe it’s in the social awareness section, is when you’re watching movies, pay attention to the EQ or the emotional intelligence that the actors are putting on. And even receive some of that to help you hone in on your own communication style. Align with the character and say, oh, I like the way that person talks. I like the way that person does their body language. And take some of that home for your own self.

John: Yeah, man, I like the social awareness aspect of it. Like in the first place, I guess this is a little bit more self-awareness is understanding what your communication style is in the first place. Right, right. Like taking that time asking, asking others doing a little bit more inquiry to get, you know, an honest mirror to reflect back. what your communication style is, how you come off to others. So learning that, learning that first, and then taking a lot of your strategies to build on that. I love that.

Tony: I want to just add one more piece I didn’t say. Naturally we communicate in a way where we may not consider ourselves to be on. So that’s O-N. So for me, being on is being aware of what I’m saying, how I’m saying it, and who I’m saying it to. And when you can enhance your communication style, you have a better sense of being on. And that just makes you a better communicator when you’re the one who’s on. Because sometimes people are just, we’re just off, we’re just talking, we’re just kind of, even before we started the podcast today, I just kind of was like, eh, you know, meh. I’m just kind of, not just waking up, but just kind of cranking my day up. And now as soon as the coffee hit, as soon as we start recording, I’m on. I’m so excited. I’m giving you positive energy. And that’s just because I know how to enhance my communication style through work that I’ve put in before. So just suggesting the same thing to you, especially if you are working in the office with people in person, try to be that person that’s on. And it only comes by enhancing where you are.

John: And I love what you mentioned just about your energy as well. Your self-care and your energy coming into the conversation is going to affect that a lot. Getting enough sleep, taking care of your relationships, taking care of your body, exercise, nutrition, sleep. When you come into the conversation or come into the office with the full cup, It’s much easier to be on when you have a full cup rather than trying to scrape up what little energy you have left to go above and beyond in your communication. I think that it definitely starts with taking care of yourself and your energy there. Then the first one I wanted to talk about was being open and curious. Curiosity is one of my signature strengths, I would almost say it’s like a blessing and a curse. There are some ways that it’s so explorative that there’s something that catches my attention. Another thing that catches my attention. And then, you know, rather than getting into some deep learning, I like the newness and the learning of new things, the exploration of it. And where that serves me well is in meeting new people, as in working with my clients. It’s like, I’m curious, naturally, about learning more about you, and also, like, what’s possible for you? What might you not be thinking of? Like, asking questions that are beyond small talk, right? And that kind of takes, when they say open and curious, The first concept that wraps that up for me is beginner’s mind. It’s like approaching the situation, approaching conversations, even if they’re relationships that you’ve had for a long time, like approaching it as like you can learn something new about this person years later. Like you can learn something new every time that you talk to someone and that is a fundamental truth carrying that into all of my coaching engagements all of my conversations It really helps set the ego side, too I’m here to learn more about you. Let’s contribute to this. It helps me start to see when I’m, man, I’ve been talking about me too much. Let’s make this an open road here. Let’s make this open communication. Then I can shift, set my ego aside, set that beginner’s mind in front of them and start to be more curious about what’s going on in them, what may have shifted recently. what’s going on in their life that’s more than just a happening. How do they feel about it? How do they feel about where they are and what happened to them? There are so many different ways to approach the same topic that I would say that being curious, one, helps remove you out of the equation for a bit. And it’ll just make your relationships and conversation just so much more fruitful. Like, there’s so much more under the surface, you know?

Tony: Well, I mean, we’re ever evolving species. Humans are always changing. We’re a constant moving target. And people who are probably in the sphere of a person that’s listening to this podcast, they’re also changing too because you attract like-minded individuals. So if you show up and you respect someone’s ability to evolve and change, that just makes the relationship deeper. If you expect them to be changing, in a way that’s positive, or you give them the courtesy of making mistakes because they are changing, they are growing. So I love that, man, about being curious because curiosity is a huge part of the learning mechanism of life. I mean, you don’t read a book because you know it all, you read a book because you’re curious.

John: Yes, man, I agree. Yeah.

Tony: I agree. What do you think about trust though? Building trust and when it comes to that curiosity, that openness, how do you make sure that a person feels that you can trust them in a relationship?

John: Man, there’s so much that I want to say about trust. Go for it. And when it comes to the thread that you mentioned in Curiosity, how that starts building trust in a relationship is it shows that you’re invested. It shows that you want to know more. that this isn’t just a transactional relationship, that you want to know more about them. You’re invested. Your curiosity shows that you’re sitting at the table. You’re not peeking down at your phone. And just to even say this, I mentioned the phone. Research shows that even having your phone, whether it’s face down or not, just sitting on the table will distract from connection, like results in lack of connection, even just having it present. So put that away, be present, be curious. First part of building trust. And then it comes down to integrity. So meaning what you say, like being a man or woman of your word goes a long way in building trust. And that’s not even to say that you can’t go back on something. You can, but communicate it and acknowledge the impact that it may have, whether you committed to delivering something on by a certain day, a deadline. Rather than waiting until the day of and trying to scramble for an excuse, approach who you promised it to and let them know why, acknowledge the impact it may have, and say when you can get it done. That is still being in integrity with your word. Meaning what you say, and the more that you show up in that realm, it also helps you say no. as well. Like the more that you’re in integrity with your word and what you promise, the deadlines you promise, where you plan to show up, making dinner plans with someone, yet another plan comes up that same day, right? That maybe you would have wanted to do if you knew about it back then. But you stay in integrity with where you want to go or where you made your commitment to. Or you ask that person, hey, this other plan came up. I’m committed to having dinner with you. And would you rather take this meeting or dinner with with this other group with this plan? Right? That’s also being integrity with what you planned and knowing that you’re good to stick with the original plan. There’s so many different ways, but one thing so that The way that that builds trust, and when you think about the people that you trust in your life, they’re dependable, they’re reliable, they mean what they say, they’re there for you unconditionally. So not they are participating in the relationship in exchange for. XYZ right so there’s that unconditionality of being there there’s being curious and open and then meaning what you say so those are really I think the three foundations of things that. strongly build trust and One thing I want to say just that helps you practice being an integrity with your relationships and your word is Being an integrity with what you say to yourself with what you promise yourself first because if I plan and I make a promise to do some work or to to read or to work out. It’s much easier once it comes to that day and there’s a plan that comes up to cancel on myself and go to happy hour. But that way that you treat the relationship with yourself Will show up in the way that you treat your relationships with others. So I’d say start with integrity with yourself and Then keep that same promise Keep the same promises that you make to other people Yeah, man, the more that you are I love what you said about being integrable with yourself.

Tony: That’s so real because I The more that you can be honest with yourself and the more that you can be aware of how you’re performing or what you’re actually doing to make change or make positive traction towards your goals and you’re in the life that you want to live, you are a much better person to be around. I’ll just say that. Sometimes people are horrible. Relationship partners and not just intimate relationships, but friends and family when they are not. Living the life or living their own truth that they promised to themselves, and then that makes for a broken relationships.

John: I agree, man. It starts. It starts with starts within.

Tony: Yeah. And sometimes in relationship management, as I said, broken relationships, sometimes you may have to break off a relationship because of the promise that you made to yourself, especially if that promise is your own well-being, if that promise is you saying that I’m not going to do a certain thing anymore. Or whether that’s, wherever that may be, you may have a promise to yourself that you’re making and that may require in relationship management strategies for you to let certain relationships break off and maybe come back full circle one day. But in that time, in that moment, If you have a promise to yourself that you want to be better, then keep that promise.

John: Wow. I couldn’t agree more. And that’s one thing that the book doesn’t talk about is how to let those relationships go. And that’s part of management.

Tony: Management is hiring and firing. Yes, sir. Yes, sir. Speaking of hiring and firing and policies, I’m going to go to the seventh point that they have here in the book. And we’re talking about the book Emotional Intelligence 2.0 and Relationship Management. And having an open door policy, I thought that was so interesting that Open-door policy was a policy originated in the US in 1899 through trade partners between US and China. And very interesting that that was where that phrase came from. A little history lesson for y’all, because I didn’t know that. If you knew that, you are probably a real history buff. But anyway, when you have an open-door policy, what it does is it just makes access to you more available for people. Especially if we’re talking about work, I mean an open door policy in any way, but if it is work for you, an open door policy will just allow employees and colleagues and co-workers at any level to foster communication and talk with you. Especially if you are in a position of work where you still have people that may be above you or if you have people below you on the hierarchy. It’s good to have an open door policy because you never know what kind of conversation could spark a change in your workplace. If you always have the door closed or if you always have your headphones on and you’re just not available, you’re missing out on opportunities for people to connect with you, believe it or not. And then when it comes to personal relationships, keep that open door policy no matter what. I know for me in this moment of my life, I won’t say I’m extremely busy. I think that’s a negative connotation, but I’ll say that I have a lot of commitments. And in that, sometimes I get phone calls. Yeah, I’m going to keep using that. That was off the top of the head there. But sometimes I’ll have phone calls that’ll come through from friends and family. And based off previous conversations, sometimes I know they’re just wanting to just say hello and just check in and just see how you’re doing. But in that moment in my life, I can’t answer the phone. I may actually be tied up. someone else, I could be working with you, John, and so what I try to do is if I can answer it, I answer it, even if I’m, especially if I’m alone and I’m just doing something, like if I’m reading or I’m busy writing something, I’ll answer the phone and I’ll give them that five to 10 minutes, because that’s all they want usually. Or if I can’t answer, I try to text them back and say, hey, and I just say what I’m doing. So they feel, you know, important too. Like I’m not saying, hey, I’m busy. What’s up? You know, I’m saying, hey, I’m in a meeting with a business partner. I’m in a meeting with a buddy or I’m in class or whatever I may be doing. You know, what’s going on? Because that’s really what they want anyway, is to see how you’re doing and know what you’re doing. And that’s an open door policy in your personal relationships that you can have because People, especially if you’re a present professional, sometimes people, they may not value your time the way that you value your time, just like that integrity and you keep it being integrable to yourself, but still making yourself available is a part of relationship management. If you always have a closed door policy, whether it’s a physical closed door at work, or you shut people off, you don’t answer the phone, you don’t respond to texts until 48 hours later, you’re the one responsible for what those relationships come out to. So, you know, have an open door policy. It’s not a few minutes of your time is not going to kill you. You know, even I’m sure Barack Obama or presidents of the U.S. are the most busiest people in the world. They make time for people that they love. So, yeah.

John: And I like everything that you said. And I want to add the availability part of it. It’s like it actually doesn’t have to be when you’re managing the relationship. It doesn’t have to be in the moment. Like your open door policy can be. I really want to unpack this with you. Do you think we can grab coffee later? Because I have a few things to attend to right now. It’s like your availability can be later and managing that can be being honest, upfront, integrity with what you’ve committed to yourself. Maybe you’ve committed that time to finishing a project or one part of a project and you can acknowledge both.

Tony: That’s so good. I just want to tell you that’s so good. You just said something to me that spoke to me personally about something. So thank you. That’s good, man. That was good.

John: Of course, man. Feel free to share it if you’d like.

Tony: I’ll share it with you. Well, I’ll share it now. I’ll say that for me, this is a sidebar. I don’t even know if we’re going to use this or not. But for me, I’d say, that a part of like people contact me or they wonder like, why are you not on social media as much these days? And that part what you just said about the availability or what word did you use? You said, I think it was availability. I think it was that.

John: I think it was availability. Yeah, like your availability doesn’t have to be

Tony: right now. And see, like for me, I don’t have the time to respond and connect with people on social media as much as I want to. So I choose to just take a seat back when I’m extremely busy because I don’t like leaving people on read, you know, like, like people hitting you up online is just like a text message almost. So if I go online, I post stuff and then people connect with it. And then I just don’t come back for like a week. I just don’t feel like that’s integrable and that’s not good relationship management. So I don’t know, when you said that, it just really sparked something to make me say, ah, yeah, that’s why. That’s why. That’s why.

John: Anyway. Oh, thanks for sharing, man. I wanted to pull back one thing here that I didn’t get to touch on was remembering was number four, remembering the little things that pack a punch. And this can be so, so powerful. So I experienced this personally, and I don’t know if it’s maybe related to my love language or something, but like, whenever someone like remember something little that I said and acknowledges it later or says, Oh, I remember that you wanted something like this. And I, I saw this book when I was at the store. So I thought of you and I got it for you or, you know, sent you the recommendation. I remember you talked about this. And that’s so meaningful to me. It feels that even though the person didn’t maybe acknowledge it in the moment or reflect that back to me in the moment, that it sat with them. They were truly listening and that they remember then associated that connection with me, associated something that I loved or that I wanted or that bothered me or something that they were able to recognize again in the future. And that is super meaningful to me. So if you hear someone, if you’re being curious and you, you find something on either end of the feeling spectrum, like something that really bothers someone or something that really gives someone joy, Put that in your pocket. Remember that for later. Because celebrating well, so the research shows, empathy research will show that the way that you celebrate in a relationship, especially in romantic relationships, the way that you celebrate predicts the success of the relationship over how well that you fight or argue. So the way that you remember those big things, so I’d say on both ends of the spectrum, like really, really remember the positives, like those big things that bring someone joy. And then when something happens like that, or there is something to celebrate, like be engaged in the celebration, help them relive the experience. It’s, Hey, you know, I, I got the job or I got, I got promoted or had a fantastic lunch today with someone new, you know? And it’s like, well, you can either choose to passively respond, like, which is, you know, passive and, you know, and positive where you’re like, Okay, that’s cool. Like, I’m really happy to hear that. Nice. And you kind of get back to what you’re doing. Right. And then there’s like, active and constructive. So it’s called active, constructive responding, where someone tells you something like that. And you’re like, Oh, wow. So tell me more. What made it? What made this the best lunch? What made the relationship with this person so engaging? Or, oh, wow, you got the promotion that you wanted. Now, help me relive the experience, walk me through it, and you’ll watch them take on the energy of that experience and just become so bright and engaged in your relationship. Celebrate well, remember those little things that bring someone joy, or rub someone the wrong way.

Tony: You know, when you were explaining that, it made me think of a simple phrase, and it’s not probably in the book, but what you were talking about is making people feel good. If you want to make somebody feel good, listen. And listen, as you said, actively, constructively. Listen really listen, have your phone away, ask questions, put your time aside, put yourself aside, put your ego aside, and really just make it about them. And when you do that, you will make them feel good. I don’t think enough people want to make people feel good, or they don’t choose to, so they just focus on themselves so much that you’re missing opportunities to make somebody else’s life bright. And so I love that, man. Celebrate well, light them up. I mean, you talked about relationships and how you celebrate each other. I was reflecting in my own life, and I was thinking about my wife’s birthday is coming up next month, and we’re throwing her a huge party, and I was like, oh, that’s kind of how we operate. We’ll work, work, work, work, work, and then we’ll celebrate big, and then we work. He’s right. I’m validating what you’re saying in my personal life, man, and that is fantastic advice, John. Another one that I want to bring up here is acknowledge the other person’s feelings. I think it’s a simple but yet complex advice piece or tip here in the book. And when you’re acknowledging somebody else’s feelings, what you have to do is one, I’d say try to stay neutral because someone can tell you how they feel and you may reject it in the moment if you’re not careful because you don’t align with What they’re saying or you don’t believe that that’s a real feeling like someone can say man this TV show Every time I watch it. It really makes me tear up. It really gets me emotional. It really makes me cry and you may think Why the heck does a drama-filled TV show make somebody feel like that? And what you may not realize is they may be connecting that TV show or those characters to someone personal in their life who may have died, may have passed away, and that person may have reminded them of someone else. And if you don’t acknowledge their feelings, you don’t even give yourself a chance to let them open up so you can discover more about them and why they may feel that way. So stay neutral when you’re acknowledging other people’s feelings and try to, second point I make is try to use what’s called validating statements. try to validate the person in how they feel versus even when you’re discovering what they’re saying, you don’t want to ask it in a sarcastic or a dry way like, what do you mean that you cry when that show comes on, you want to say, wow, that really connects with you deeply. What’s going on that makes you feel that way? That’s a validating statement, because now they want to tell you more. If you say it in a way that’s condescending, you put people’s walls up, and even that can happen in relationships. You want to really make sure that you’re careful, because feelings are things that people hold very near and dear to them, And some people don’t have as much emotional ties to things and some people are really deeply emotional. And so you want to acknowledge those things and if you’ve done something to reject someone’s feelings and put in the work to make it right. And that’s what relationship management is about. Relationship management isn’t about everything being perfect. Relationship management is about managing the relationship. It’s just like a company. It’s just like a car. It’s just like a house. It’s just like anything that you have in your possession, you literally have to manage it. Gas prices are ridiculous right now. If you don’t put gas in your car, you’re not going anywhere. Relationships sometimes get expensive, not just monetarily. I’m talking about emotionally invested, time invested, care, love, and present investing in people. And if you are not investing in relationships, they die. And that goes for all types of relationships.

John: Yeah, it’s like investment and discovery. I feel like it’s such a big theme throughout this whole conversation is exactly what you said and investing all that time, energy, love, emotion, presence, but then discovery, like the curiosity about what’s going on in the moment and who they are just throughout their lives. who are you and Tell me more about you. I think that’s a great way to segue into my last point here is number 12 when you care show it and I’ll talk about investment and This is something that I’ve seen women do a better job of At times, I’ve seen men struggle with this, especially in relationships with other men, right? Like, tell your boy you love him. Like that’s, you know, that’s something that doesn’t show weakness or, you know, it’s not weird. It’s not weird. You know, imagine. Right imagine if you never saw him again, like you would want you’d want him to know like what what he meant to you? So I think that that’s a big thing for all you men listening like tell your boys you love him like after you know When you get out of the conversation when you before you hang up the phone. I love you, bro. It’s all good. Yeah And, you know, really that goes for a lot of different relationships in your life, like those core relationships to you, like the ones that are your core community support system, the things that the people that are there with you, like no matter how you show up on your best days and your worst days, you let them people know that you care about your presence, your words, your listening, and your actions, most of all. So don’t shy away from that. Don’t shy away from that. Even if it makes you feel a little vulnerable, the things that are the most important will bring up the most resistance. So if it’s making you feel a little vulnerable or uncomfortable, good, do it.

Tony: Man, you’re spot on with that one. And love is the highest way that you can express to somebody how much you care for them. I don’t know what else you could say besides love. I guess getting engaged. Getting married, but you can’t marry everybody. You can’t get engaged to everybody, but you can love everybody. I agree with that, man. I used to get into debates with people and they would tell me things and I’d say, well, I really don’t care because I love everybody. And they’re like, what do you mean you love everybody? You can’t love everybody. And I’m like, I mean, I have love for the whole world, but I love people. Even if people have done things to me or say things about me or whatever it may be, I still love them, especially if they’re close to me or family. And it’s just like, love, it’s not about being in love with a person, but love is like you said, love to me is, would I go to this person’s funeral if I have all the availability to make it? Yes, I would. And I would sit there in that church or that place with love in my heart and probably be broken in that moment. So to me, anyone that I would feel emotionally invested if they passed away, I love them. I have love for him. That’s me. Even people that people may not even consider, you may consider somebody an enemy or something. It’s like, yeah, let’s put all that aside, man. It’s too much negativity in the world. Let’s love each other. It’s all right. Couldn’t agree more, man. The last one that I got here, I’m going to combine these two, is make your feedback direct and constructive, and then also align your intention with your impact. You know, in relationship management, it’s always good to give feedback. And the two pieces here in this part, it’s saying direct and constructive. So I like direct because, you know, the previous, the 13th tip that the book gives before this one says explain your decisions. But I like the one about giving direct feedback because your feedback needs to be concise. Your feedback, especially if you’re giving it to people that you’re in relationship with, again, work, personal, it needs to be concise because people really don’t want to hear you go on a tangent about why you may not like something that they said or done. So try to make your feedback, because that’s what feedback is. Your feedback is you saying, let me tell you my perspective of what you were doing, or how you were living, or what you’ve said, or how your work style is, whatever it may be. You want it to be quick. And you also want it to be constructive. So if you make it constructive and you make it quick, you also open opportunity for people to ask you to expound upon your feedback if you make it quick and constructive. If it’s constructive, it’s giving them you’re teaching as you provide the feedback. So to me, I’d say in relationships, if you can be quicker and more constructive when you are providing somebody that you are connected to feedback, they will appreciate it more. And this last one goes together with it, especially if you align your intention with your impact. So when you’re giving feedback, if you’re giving feedback out of love and care, then your intention will be aligned with that quick and concise direct feedback and that constructive, teachable moment. will all synergize together really well if you’re giving it out of love. If you’re giving it because you want to hurt somebody, they’re going to feel it. It’s just like a coach or a teacher or someone that is in high regard giving someone else feedback. And so you really have to be careful. And I’d say on top of this, if you had those three concentric circles with giving feedback directly, constructive, and then with good intention, on top of that, sprinkle it, I’d say, remove your ego as you give feedback, because it’s not about you when you’re giving feedback. You don’t want to give feedback telling them this is what I would do, or this is my story, or this is what I know. The feedback is this is what I’ve observed, and let me help you out of love, and this is not about me.

John: Yeah, you keep it objective. Talk about your observations without evaluations and you know, show what you observed and the impact that you observed and deliver that, right? It’s here are the facts. Here’s my perception of the impacts or what I, the impact that I observed. And I love like what you mentioned with intention is like, really having a purpose behind delivering the feedback and a purpose in service to the other person, right? And then there was one thing that I would just add to that is the, at the end would be to follow it up with a question, deliver your feedback and then ask, what do you think? Oftentimes they’ll give the same feedback. Oftentimes, they’ll recognize the feedback or they’ll give you some information maybe that you didn’t have. These types of conversations are really the other side of the coin. Because we have to have ways to work through difficult things, especially in the workplace. To constructively deal with many different kinds of personalities that maybe you wouldn’t naturally be a fit with in your personal life. And you do that by keeping evaluation out of your observations, like having the right intentions and not letting the feedback message get misconstrued by making, by delivering it in too many words. So I like what you said about keeping it very, very direct and concise. With that being said, Thank you guys so much for joining us for the last episode of the Emotional Intelligence series. If you have any questions or feedback on this series or want to hear any more or other topics, we’d love to get your feedback. So please Rate us and review us on the platform that you get your podcasts. Also, download, subscribe. We’d love to have you guys follow along with us as we explore more topics at the intersection of personal and professional development. So manage your relationships well. build your emotional intelligence overall, and most of all, show up with love. Love for yourself, love for your relationships, the people that you meet day to day, and automatically, you’re already going to elevate your emotional intelligence and your impact on the world. So again, thank you guys so much for listening, and you can find any other ways to interact with us on the presentprofessionalpodcast.com. So check us out. Thanks again for listening. Take care.