Emotional Intelligence 2.0 – Social Awareness

Tony: You’re listening to The Present Professional, where we explore the intersections of personal and professional development.

John: To change your experience of life and work with every episode.

Tony: So tune in, grab your notebook, and let’s go. Let’s go.

John: Welcome to another episode of the present professional today. We’ll be continuing on with our emotional intelligence series moving on to the third principle of emotional intelligence 2.0 in that being social awareness so moving from self-awareness self-management, so utilizing that awareness to manage emotions and feelings that come up in the moment in the situation. And now we’re moving to our interactions with the external world, our interactions with all of the people in our lives, whether it be work, at home, socially, friends, co-workers, people you see at the store, whatever, as soon as you start interacting with the outside world from a social perspective, a lot of these strategies come in and can make a really big difference in the way that you manage social encounters, the way that you’re aware of certain things that are happening within other people. so that you can be in the situation accordingly. So that’s what we’re going to do today is kind of walk through some of the strategies from that, from the book and unpack them with our own flavor, our own perspective, and some of some reflection from our own experience. So anything, anything that I left out on that one, Tony,

Tony: Oh, no, man, you were spot on as usual, but I think social awareness is super important, and I love how the book sets you up for those inner principles first. You can’t really be a good socially aware individual if you aren’t able to be a good self-manager, and if you have no self-awareness. If you don’t have any self-awareness or self-control or self-management, when you get to begin to interact with other people in social settings, you could be way off on your perspective of yourself. Your perception of yourself could be way left when everybody else is going right. So you want to do that inner work first before you begin to do that outer work, and it just makes everything more seamless, especially from a confidence standpoint. So if you have that inner self-awareness and you are confident in yourself when you step into social settings, you also have an advantage. An advantage that people don’t think about also is just knowing thyself. So you teed it up real nice. I just want to let the listeners know this is going to be about how you interact with people outside at dinner parties, like you said, at the restaurant or at a store. So listen in for these tips because they’re going to be key, especially as we kind of come out of this post-COVID hybrid virtual world reality thing that we’re in, so.

John: Right, right. The roles of the social game are changing and evolving, so that’s why this awareness is key. So, Tony, do you want to kick us off by starting with the first principle you have in mind?

Tony: Yeah, no doubt, man. And, you know, I was thinking as you just said that about the rules of the game are changing. Before I get into my first principle, I want to say that, you know, you can still apply what we’re talking about virtually too. We take a lot of virtual meetings these days, and that’s probably not going to change. And it even allows us to be more globally impacted, more globally aware, and more have a more global network. So you can still use these same principles in your Zoom meetings as well. Don’t be afraid to hit someone up on Zoom with a direct message. That’s how a lot of connections are made also through LinkedIn. So I just want to say that. But the first principle that I want to cover is actually a simple principle. The book identifies this one as the basic or the beginner level of social awareness, which is to greet people by name. It’s so simple. And we don’t do that enough. We see people and we just blow past them like they’re not real. And each person has a story, each person has a family, each person has a name too. And it’s good if you are interacting with people to remember their names. If you have trouble remembering people’s names, like me, then I suggest you open your iPhone or your Android or your iPad right now and make a note. Make a note in your phone and call it names. And what I want you to do is every time you interact with somebody and they tell you their name, just write their name down right there. Boom, right there on the spot. You can even put a little note or a little message to yourself about where you met them. or what brings you or what links you to them, and if you really want to go above and beyond like me, I would suggest that you write their birthday down in that same note if you get it. I take the birthday, I put it on my calendar, and I never miss a birthday. If I do, it’s not intentional, but it’s probably my calendar’s fault, not mine. But the first principle is to greet people by name. And it’s just something special about knowing someone’s name. I always say that the sweetest word that a person can hear is their own name. So when someone calls me Tony, and they really say it before or after or during a request, or a question or a comment or even a compliment. It just makes it so much better. So don’t forget to do that. It’s a great way to practice at grocery stores because everybody has their name tag on. So just go up to someone and say, hey, John, nice to meet you. Can you tell me where the bread is?

John: That’s great practice there. And it’s funny, so teaching in the studio, for example, there were 35 people in class yesterday, and I tried to greet everyone by name as they’re walking in the door, and half of those are, can you remind me of your name again? And then, you know, about half of those are, I’ve been, you know, this is my like 10th time in your class. And then they’ll be like, well, well, but I took, I took like a month break or so. And I’m like, well, there were another 30 people like in that month break. So it’s, man, but I always try to, even with the embarrassment there of just, you know, yep, that I forgot again. You know, but I’m still, I still want to be able to call you by name. So I do my best. Take some time that I think the effort, I think the effort makes a difference. Even if you have to ask again.

Tony: Yeah, yeah. And there’s tricks too to even ask and it’s like, hey, I remember you from one of my previous classes. And they’re like, yeah, I took the class. Yeah, yeah. Tell me your name again. And then that at least breaks some of the ice. You probably already do that. But, you know, for listeners out there, that’s a good way to tee it up. You can always create a story or bring something to the table that breaks the ice and makes the connection even easier. So greeting people by name, though, you will go so much further with your social awareness if you can start with somebody’s name. So that’s going to be that’s going to be a principle number one for today for sure.

John: What you got, John? I like that. I want to touch on a couple of them here. I think they’re very intertwined. One, living in the moment. One of the principles is live in the moment, and the next one, practice the art of listening. So I wanted to tie those together because you cannot practice the art of listening without being in the moment. If you are somewhere else, if you are in your mind, if you are in the past, if you are in the future, if you’re in judgment, if you’re in evaluation, anywhere other than simply being in the moment, it’s impossible to practice the art of listening. And when we talk about the art of listening, it’s not just listening with your ears. It’s not just hearing sounds. It’s seeing body language. It’s seeing micro expressions, the way that they’re postured, the way that they’re carrying themselves during the conversation, the way that certain words show reactions in their body, their facial expressions. And you can pick up on those things and speak to it by bringing it to light, right? You can speak to it, their feelings, their needs, like what you’re observing. And whenever you, you know what, I’m just going to, I’m just going to lump in all three of these because they’re all, they’re all connected and they’re all so connected to coaching as well. So in tests for accuracy, so you also, cannot test for accuracy if you’re not practicing the art of listening. And what I would invite you to do as a listener is rather than just testing for accuracy and repeating back what the person said word for word, like I’m listening to you as if I’m reading a typewriter script. No, it’s more capture the essence of what they’re saying. Like you can, you can test the accuracy of a whole story, an entire paragraph with one sentence, right? It sounds like, it sounds like you’re feeling, it sounds like you’re feeling X after Y happened. It sounds like that must have been a tough situation. It’s kind of related to something that you’ve told me in the past, like relating things to other stories, relating things to things that you know about the person. It’s a way of listening that goes far more in depth than just seeing the surface level of a story. So all three of those are so connected. Living in the moment, so that takes your self-awareness, your self-management to manage your own emotions, your own mindset, self-judgment, things that happen inside. Because living in the moment and practicing the art of listening takes the inner work first. It’s basically like we have to get out of the way. to be able to really listen so once we do the inner work working on self-management this part of social awareness will start to arise on its own like being in the moment not trying to judge the situation so you’re at a get together a dinner party a you know a a party a meeting it gets rather than trying to analyze or see kind of where some or see where some ideas fit into the meeting or where some thoughts or judgments that you’ve previously had about the persons or the place start to creep into the meeting. But it’s understand where you are. That doesn’t mean you can’t plan ahead, but once you’re there, Be there, listen, look for the micro expressions. Like you’re not just listening with your ears, you’re listening with your eyes and for feel, like an energetic feeling that your mirror neurons will provide, right? That when someone’s feeling something inside or someone’s determined about something, it can be a positive or negative emotion that you can actually feel. And that’s just a different level of listening that people aren’t used to. And it’ll really provide you the groundwork for an authentic connection like you’ve never had before. And we use this a lot in coaching and it’s not even use this like you have to be this in coaching. You have to listen for the subtleties you have to listen for the essence of what people are saying and be able to Reflect that back to them. So then it’s so then they’re listening to themselves and provides a different perspective so it’s you know from a from a practice perspective and this coaching has been such a beautiful change to my listening. It was such a growth edge for me. And that coaching psychology has added so much to my social awareness and the way that I show up in social situations. Because to be frank, I was not a good listener before this part of my life. It was It was something that it was an edge for me. It was something I lost in excitement, especially like to where I would just be excited telling stories, looking, looking at new things, you know, squirrel, squirrel, squirrel, right? But this, this practice, you know, the self-awareness practice, my meditation practice, my yoga practice, and then coaching psychology on top of it. has really expanded my social awareness and my listening abilities, and not even just to be able to strategically listen, but to enjoy, to see the beauty in everyone’s perspective. It’s so amazing the experiences that everyone can bring into your life if you’re willing to open up and get out of the way and receive them. So I want listeners to be able to experience that as well. So I would make it imperative for you guys to really tie those three together, live in the moment, practice the art of listening. It really is art because of the beauty that you receive and test and test for accuracy. You’re just reflecting what you hear. You’re showing the person that you’re present. You’re fully listening to them. And there’s not really there’s not really something more special that you can give someone than your full attention.

Tony: Yeah, that’s so true. And I love the piece about the art of listening and listening to the essence of what people say and giving that one sentence back to them in a way where they can also tell you if you are accurate or inaccurate in what you perceive to be what they said. Can you unpack that part of listening even more?

John: The importance yeah, yeah, that’s that’s i’m really glad you brought that up because whenever because whenever they mention That your take your take on the essence of the story is incorrect It just gives them another opportunity to get clear in their own minds as well Because if they’re conveying it in a way that you listening with your full self cannot Comprehend or see the essence in it might actually be confusing in their own mind. Like they may actually be Telling the story differently to themselves and through say and through saying to you that’s not quite it they get the story more accurate in their own minds. They can articulate the experience on a deeper level so that others can understand, and then it broadens their awareness of the story, the feeling, the essence of what they’re trying to communicate. So when you’re testing for accuracy, you’re not looking to just get it right. You want to convey what you’ve felt, almost intuitively. through, through your listening, you convey that you convey that you’re listening and that’s enough. Like even if you’re, if you’re off 99% of the time, you’re not going to be so off base that it’s like you were looking at your phone the whole time. 99% of the time, you’re going to be either spot on or they’re going to say, you know, not quite. I kind of thought of it like X. I kind of thought of it like Y. It helps them get super clear and through that, you get clear and through that connections are made. It’s truly listening and it’s just such a respectful and almost endearing quality at this time. Our attention is being pulled in so many different directions. Uh, there’s a whole economy for our attention. So giving your attention to someone, you know, that you just meet or someone in a social gathering or like really listening to someone is, is more and more precious these days. I mean, shit, it’s worth money. Hmm. You know, like, so I guess all that to say, don’t worry about getting it right. Just pay attention. Give your attention and show that you understand or show that you want to understand. That’s really the essence of it.

Tony: Yeah. showing that you want to understand, that’s good. Because we’re not going to always get it right. I mean, but we can always try. And sometimes people just want to be heard. Most people, actually, just want to be heard.

John: I would almost say all people.

Tony: Yeah, unless they’re actively being a present professional. I’m going to switch gears for social awareness and talk about what happens now that you’re actually in the room with people. So before you go into the room, one of the things you want to do is you want to plan ahead for the social gathering. So, this doesn’t mean plan your outfit. That’s part of it, sure. But it’s more than just planning what you’re going to wear. It’s also planning how you’re going to move, how you’re going to operate, what are you going to do, what time you’re going to get there, what time you’re going to leave. Most people just only know what time they’re going to leave. They know what they’re going to wear and they know when they’re going to leave. But it’s pieces that happen inside of a social gathering that you need to also plan out to. And what I want to suggest to you is a few things that the book highlights here. And one of them is you want to think about how you’re going to show up and who you’re going to talk to. If you have an agenda, that’s OK, because that’s actually normal in social settings. Some people feel like that. Some people could feel the opposite, that having an agenda is not. the best way to go about going to a party. But actually, if you have people that you want to connect with, maybe you haven’t seen them in a long time. Maybe you want to exchange business cards. Maybe you talk to someone on social media and you wanted to follow up from a conversation. That’s all OK, especially if you are the approacher. Sometimes people will also approach you and you won’t realize that they have their own strategy and agenda as well for that time because a social gathering is only going to last so long. And these days, you don’t know when the next time you may be in the room. So a few things you want to do is you want to walk into the room with a plan. When you do that, it also frees up your mental energy and brain power so you can focus on being present. All the things that John just said. If you walk in and you say, hey, I know that I want to connect with Alex. I want to get Alex’s business card. And I also want to talk to Rachel and make sure that we connect because we talked online and the conversation was so delightful that we need to continue to unpack this offline. But I’m going to see both of these people at this event. Then everything else that happens at the event is a lot more free, a lot more free flowing. Another thing you can do is check the RSVP list. If you see the RSVP list in advance and you see that there’s some people on there that you want to talk to, make a plan to get to them when you see them there. It’s fine to be at an event and be casual. That’s totally fine. But if you do have a plan, it will allow you to enjoy the event more and you’ll be less stressed and more present while you’re there. Also, if you’re a little socially awkward, some people think they are, but they’re really not. But if you feel like you are, having a plan at least allows you to kind of yield some of that awkward feeling because you’re not just there standing around, you’re actually there with a list, you’re there with a plan, you’re there with the focus to complete something, which makes that, what they call the social awkwardness or the, it’s a word I’m thinking about, it’s like the silence that could happen between conversations when you’re standing there by yourself. When you’re actually going forth and trying to seek someone out, you are so much more, you’re so much better when you are on a mission. So just keep that in mind and think about that when you’re planning your next social gatherings. I always do that, even with family, especially if there’s like kids that are there. I try to make sure I speak to the kids, because like you can be so caught up in just enjoying yourself as an adult and then you’re like, Man, you look at your nephew or your cousin and they’re growing, they’re getting older, and you don’t even know what’s going on in their life. And these kids have lives, okay? If you’re dealing with a seventh grader, that seventh grader has a full life. So you can ask them about their life, you can ask them about what’s going on, you can make an opportunity to connect with them later. So, let’s think about that for your next social gathering. Before I keep going, you want to comment on that?

John: I think that’s I think that’s really I love what you brought up about family and because I’m thinking of cousins and seeing and just seeing people grow up so fast and you’re like whoa you know you’re now you’re a full-blown adult and you know I don’t I don’t know really anything about what was going on with you at that time. Every time I saw you at those parties, I think that’s a really good opportunity to practice some of these and to make a big difference in your family too. I think this was one thing that I think is really important for introverts as well. Knowing that it’s gonna take some energy, yet it’s still important for introverts to socialize. It’s still important for introverts to have connections, but it might be fewer, deeper connections that are on different levels, and there’s an understanding that you might leave a little early. And that’s fine. That’s why I think a lot of this planning can go a long way for introverts, but then also the people that are getting to know introverts. So part of that planning can be communicating about your desire to leave social events, your desire to only be at larger social events for a shorter amount of time that you value more like quality, small connections. Yet, you know, it’s important to go meet other people. So sometimes communicating that can make an extrovert that is, you know, wondering why are you leaving? So you leaving is not a bad look on them or they didn’t do anything wrong. That’s just simply how you like to go about your life. So planning can be also communicating some things like that as well. Having that in your back pocket.

Tony: And then even if you’re a social media person or just a person that likes memories, you can make a list of people to take pictures with. That’s another way to break some of that awkward silence. That’s the word I was looking for. Awkward silence. It happens at social gatherings. You’ll talk to someone and y’all kind of just end the conversation and then you’re like, it happens to me at least. I’m standing there with my drink and now I’m looking around. I’m kind of like, hmm, what am I gonna do next? But if I have a list and I know my agenda or what I’m trying to accomplish, it just makes things so much easier. So I’m gonna switch to another one.

John: Yeah, before you switch to that real quick, I think this is interesting that you just pointed that out for the awkward silence. I think that might be where they’re going with developing a back pocket question. Like having that back pocket question to ask when the conversation goes stale, or when there’s that awkward silence. What do you think about a back pocket question? I’m kind of on the fence about it.

Tony: Well, for me, if I get to a point where it’s awkwardly silent, I’ve already asked my back pocket question. So I am the back pocket question person, but if it ever gets just silently dry and awkward, I think one of us are just not present anymore, and the conversation has expired. If you hit them with the meat and potatoes of the conversation, and then it’s time to do the dessert, which is the back pocket question, I’m asking about your kids. I’m asking about where you traveled. I’m asking about You know the weather if we can’t connect on those kind of things i think i think it’s over i think we’ve done all we can do in this five minute exchange so.

John: Yeah, I don’t want to have an extended list of back pocket questions that we’re pulling from. I want to have a script out here.

Tony: Yeah, no scripts, no scripts, but general questions. General questions is good, you know, because you want people to just talk. You don’t want to drill them with the interview. What were you going to say?

John: You’re right and it’s a conversation not an interrogation Yeah, yeah, so so I guess so guess what I wanted to say about the back pocket questions is Having a couple is not an issue But having a list can make it feel like an interrogation Yeah, and then it puts more pressure on you as the person asking I would say have themes in your mind like if you

Tony: For people who are younger or you don’t have kids or you’re just starting life and things, when you’re dealing with older people, even at work, we’re talking about present professional, all you have to do to create a conversation sometimes is to just ask about their kids. I think after the name, people’s kids are just the next important thing. So, hey, how’s little Timmy doing? They’re gonna have so many stories about Timmy. They’re gonna have pictures. They’re gonna feel that time. I am a parent, I have a kid now, I have a dad, I know. If somebody asks me about love, I can tell you. He has six teeth and it’s like, who cares, right? But I care. So if you ask me, I’m gonna tell you. So that’s a good tip. I’m glad you brought that back pocket question up. That definitely helps eliminate the awkward silence. And I would say instead of a question, have a back pocket theme. Like have themes that you wanna bring to the conversation.

John: I like that. Okay, okay, now you can move on to the next one.

Tony: So even in the same essence of being in a social gathering, another one that you wanna think about is catching the mood of the room. So when you go to a social gathering, there’s gonna be an energy in the room. And your job as a socially aware individual is to read the energy. You won’t know until you walk in. You can’t guess the energy before you get there. So you can’t really plan ahead to say that I’m gonna go into this social event and bring this particular type of energy. You could be way off. You can look like a clown if you come in super high energy and the energy is super low and it’s kind of like a quieter event. They have those, believe it or not. There are events that are much more kind of chill and calm and there’s not a bunch of screaming and loud people. And then on the flip side, you can go to an event that’s super high energy everybody knows each other or it seems that everybody knows each other and you come in with this low energy and you’re like, man, I don’t know how long I want to be here. I feel out of place. So when you walk in, you want to really have your energy set for a range of high and low. You know, you want to be able to figure out, okay, if I’m walking into a room and it’s high energy, what am I bringing? If it’s low energy, how am I moving? If it’s high energy, You want to find people that you can connect with quick because they’re going to be already like bouncing around. Energy is contagious. If it’s low energy, then just kind of pay attention to see how are people operating. Are they in big circles talking? Are they one-to-one conversations? Who’s by themselves? And if people are by themselves at an event, it’s the perfect way, perfect time to just ask them simple questions. What brought you here today? What brought you to the event? If you know the host and you say, hey, how do you know Tony? That’s storytelling opportunity. So catch the mood of the room. It’s super important. And as you catch the mood of the room, the last tip I’d say is to understand the rules of the culture game. So this is one that It’s a little interesting how they wrote it, but from my perspective, I say to understand the rules of the culture game, you have to operate as an anthropologist. So when you walk into these social gatherings, it’s okay to take a few minutes and just pay attention and watch the people and see what’s going on. It’s okay to walk in and circle the room a bit. to see if you know someone or even just find the bathroom. Like just figure out, okay, what’s my game plan? What’s going on in here? And when you are understanding the rules of the culture game at work, especially if you’re starting a new job, you really want to definitely come in and do the same thing. Be an anthropologist. Don’t come in, even if you’re coming in as a new leader, come in and figure out what’s going on and how people operate. I remember I had one job years ago where everybody took lunch together in the department or in the team. It was a lunch crew, and they loved lunch. They took their lunch series. Everybody brought their lunch. I think on Fridays, they went out to lunch together. I am really an individuality kind of person, so I was like, listen, I’m doing other things on my lunch break. I sacrificed that rule of the culture game. I recognized it, but I sacrificed it intentionally because that’s just what I wanted to do and who I was. But if I didn’t recognize that, I would have just missed an opportunity. So I found other ways to connect with my colleagues outside of lunch because I’m not giving up my hour, hour and a half to sit with y’all right now. I am literally on a mission in this hour, hour and a half, and that helped me become who I am today. But understanding the rules are super important, super, super important.

John: Yeah. Every, especially when we enter into the workplace, every, every company has its own culture and it’s not that you have to be subject to it. Right. Like you, like you said, Tony, that, you know, you were able to make choices, you know, counter to what was the typical part of the culture game. Right. So that’s always an option and understanding what’s happening so you can have your lay of the land is super crucial and you know understanding and I think that’s like getting to know people finding your confidant like finding someone that whether it be a mentor or someone to speak to as soon as you come in like they usually if HR is setting you up with a couple people in your department or a couple people your age to kind of help assimilate you into the culture and kind of see what’s going on right having those questions for them when you first hire on are crucial and i love what you said about causing a storytelling moment like asking that open-ended question I’d say that’s super crucial when you’re coming into a company, you’re coming into the culture, you’re trying to get to know other people’s perspective and get their experience of it. Like you want to see how they react to certain things that have happened, how they feel about certain things. And you do that through storytelling, right? So there’s a lot of open-ended questions that you ask when you hire on, you know, what are some things, what are some challenges that you guys have faced? What are some challenges you guys have faced in the past? How are you supported in meeting that challenge? Hey, how does, how does the team deal with failure? Can you tell me about a time you tell me about a time that you guys really missed the mark and how everyone reacted and moved forward and like getting the lay of the land of how people interact and how they handle certain situations can really set you up to be very socially aware to manage yourself in those situations as you’re kind of as you’re building rapport because it’s going to take time to build rapport to build your reputation to show your work ethic to show the ways that you contribute to show the ways that you work the best and it’ll be more seamless if you’re doing that with the grain as opposed to against the grain so it’s basically like if you’re if you’re learning you enter this new stream which is this new company And you’re swimming against the current, like just moving upstream because you have your own ways to work, your own ways that you like to interact with people and you’re not paying attention to the culture. Or there’s you develop this awareness, you ask the open questions, you get a feel for the culture. And you swim with the stream and you learn that way. And maybe it’s not your ideal way. Maybe it’s not the way that you would want your stream to flow, but you’re in their stream and it just makes life easier as you build rapport as you settle into the role. So I think that, I think that one is, is really crucial. So thanks for bringing that up.

Tony: Yeah, no problem. And you know, the one thing I’ll say on all these strategies that’s super important to know is that regardless of the strategy, regardless of what we’re telling you, you implementing these principles into your social awareness or into your toolkit, it’s just going to make you a better person. It’s just going to make you more equipped as you go into social gatherings and social situations. It’ll make you It’ll give you a competitive advantage. If you’re a competitive person, you will have a competitive advantage just by going into situations knowing how to operate or how to think, or even not even how to think, but how to add on to what you already think. You’re listening to this podcast because you’re probably a thinker. or you’re wanting to learn more in certain areas especially if you are continuing along to make it to this episode as we go through emotional intelligence. So you obviously want to improve your EQ and so these are ways to go into settings with a stronger social emotional intelligence that is really going to give you a leg up and you shouldn’t be surprised that the things that happen to you as you go through the process of adding these things to your toolkit. Don’t be surprised if the people who reach out and want you to either mentor them or they want you to become their mentee or they want you to move on or add you to a project or give you a promotion. I mean, these are the small little things that separate people. Mm-hmm. These are it right here greeting people by name knowing the rules of the culture game being a Efficient listener by practicing the art of listening, you know, all these things we’re saying it’s just here to make you better.

John: Mm-hmm Yeah, there was one last one. I think that can wrap this up really nicely is Empathy it is the art of perspective taking and It’s the way that it’s written here in the book is step into their shoes. And as the social gathering or as the social game comes down to a one-on-one interaction, after you’re present, you’re listening, you’re there with the person. then the best thing that you can do is practice empathy. Practice taking on their perspective, stepping into their shoes, and feeling what they’re feeling to an extent. And being able to not try to fix, not try to one-up, not try to match with a situation of your own, but to just be there and understand. And want to learn more wanting to learn more about someone and understand where they’re at is going to create so So many fruitful connections in your life and help to help to build some of the connections that you already have So I would say a lot of these principles can be brought into existing relationships that you have and watch them grow. Watch people feel more connected to you as you want to learn more about them and you’re willing to take the time to understand their perspective. So the last part of growth really is being able to Set yourself aside, like the more we’re able to set ourselves aside, the better we’re able to connect with others.

Tony: Yeah. So true. It’s the face of emotional intelligence is empathy.

John: Oh, man. I couldn’t agree more. I couldn’t agree more. Well, thank you guys so much for joining us on this episode of The Present Professional. Please, please rate us and review us anywhere that you get your podcasts. Apple Podcasts, Spotify will be all over the map. You can find show notes and more details at the presentprofessionalpodcast.com. And if you have any questions, you can leave them there. We’d love to see your responses, your feedback come through, and any other topics that you would like us to cover as well. So as we build this community out, we’d be so happy if you guys engage with us. and follow us at the present professional as well. We’ll have more content coming out there and happy connecting my friends. Take on this emotionally intelligent role. Take on these tips and tricks and try them on in your life immediately. So give it a go. Take care of my friends.