Feedback Training for Managers to Lead with Clarity and Confidence

Help your managers master the art of giving and receiving feedback—so they can build stronger teams, reduce friction, and lead a culture of accountability.

Why Feedback Skills Are Critical for Managers

Without clear feedback, teams lose direction—and performance suffers. Employees want to know how they’re doing and how to improve, but when feedback is vague or missing, it creates confusion, disengagement, or mistrust.

Great managers don’t just correct behavior—they develop people. Constructive feedback fuels growth, builds confidence, and keeps everyone aligned with team goals. At Humessence, we train leaders to provide specific, timely, and actionable feedback that motivates—not demoralizes.

But feedback is a two-way street. Our training also teaches leaders how to receive feedback with curiosity and openness—turning it into a tool for self-awareness and improvement. When leaders welcome feedback from their teams, they create an environment where everyone feels heard, respected, and committed to learning together.

Feedback and HUM-B-LE Leadership Episode

Training to Deliver Impactful Constructive Feedback with Empathy

Giving feedback isn’t about being right—it’s about being helpful.

At Humessence, we go beyond surface-level techniques to help managers deliver feedback that supports real behavioral change and strengthens relationships. We start by grounding feedback in emotional intelligence: self-awareness, empathy, and clear intent.

We introduce well-researched models like SBI (Situation, Behavior, Impact) in the context of understanding what helps facilitate the feedback receiver’s listening. This helps leaders describe events objectively with subjective context. But we don’t stop there. Instead of treating feedback as a one-way critique, we teach leaders the coach approach, invite dialogue, and make space for the recipient’s perspective.

Here’s what impactful feedback looks like:

  • Timely: Delivered close to the event, not weeks later

  • Psychologically Safe: Shared in a safe, supportive setting

  • Balanced: Focused on both strengths and opportunities

  • Ongoing: Reinforced through consistent follow-up and support

This approach transforms feedback into a conversation—not a confrontation—that inspires accountability and long-term growth.

Manager giving positive feedback pointing to employee's presentation preparation

Encouraging Upward and Peer-to-Peer Feedback

Feedback shouldn’t only flow from the top down.

Managers who actively seek feedback from their teams demonstrate humility and build trust. When team members are encouraged to offer upward and peer-to-peer feedback, collaboration improves, blind spots are reduced, and innovation flourishes.

In our training, we help leaders:

  • Model receptiveness by listening without defensiveness

  • Ask thoughtful questions to clarify and learn

  • Create rituals (like feedback check-ins or reflection prompts) to make feedback normal, not nerve-wracking

When feedback becomes a shared habit—not a hierarchical event—teams work smarter, communicate more effectively, and move forward together.

Building Feedback into Daily Leadership Practices

Feedback is most effective when it’s part of the daily rhythm of leadership, not just saved for annual reviews.

That’s why our training emphasizes micro-feedback moments: brief, meaningful interactions where recognition, redirection, and reinforcement naturally occur. These moments build trust, maintain alignment, and catch issues before they escalate.

We also train leaders to:

  • Give positive feedback regularly, reinforcing behaviors you want to see more of

  • Offer real-time observations to support learning in the moment

  • Normalize two-way communication by actively asking for input

When feedback is embedded into everyday conversations, teams become more agile, more engaged, and more resilient. It’s not about doing more—it’s about leading with intention, presence, and clarity.

Employee receiving feedback from manager on online video call

Your Management Feedback Training Facilitators

Brett Larson, MBA, CLC

Leadership Development Program Facilitator & Coach

Coach Brett Larson's professional headshot

Brett’s expertise in leadership development and organizational behavior, along with his experience coaching Fortune 500 executives, makes him a powerful guide for teams learning to give and receive feedback effectively. As the author of Discovering Leaders Within, he brings a practical, empathetic approach to behavior change and team growth. Check out his profile to learn more about his approach and story.

John Marshall, PCC, NBC-HWC

Conscious Leadership Coach & Humessence Founder

John’s background in leadership coaching and positive psychology, paired with his experience teaching emotional intelligence through mindfulness and communication frameworks, makes him the ideal facilitator for feedback training. His coaching style helps leaders deliver feedback with clarity and receive it with openness, creating stronger relationships and high-trust teams. Check out his profile to learn more about his credentials and story.

The Benefits of Feedback Training for Managers

Investing in feedback training doesn’t just improve communication—it transforms leadership effectiveness across your organization. When managers are confident in giving and receiving feedback, they create the foundation for a culture of accountability, growth, and trust.

Here’s what your team gains:

Clear, respectful feedback builds mutual understanding and trust—making employees feel valued, supported, and aligned with leadership expectations.

Feedback highlights what’s working and what’s not. Managers who consistently course-correct and celebrate wins help their teams perform at a higher level.

EI-trained leaders recognize the emotional needs of diverse team members and create space for all voices to be heard. This contributes to greater equity, belonging, and shared ownership within teams.

Employees who receive regular, helpful feedback are more motivated, more connected to their work, and more likely to stay with the company long-term.

When feedback is timely and specific, employees can improve in real time, without waiting for annual reviews or formal interventions, which is critical for radical innovation and adaptability.

Feedback training promotes openness, curiosity, and humility—qualities that ripple throughout the organization and shape a more resilient, communicative culture.

Whether you’re managing performance issues or nurturing top talent, feedback is the lever that moves teams forward. With the right training, your managers will lead with more clarity, confidence, and connection—every day.

Leadership Feedback Training Delivery Methods and Pricing

Leadership Teams or Cross-Company Leader Cohorts

For workshops of up to 18 leaders
(additional fee for larger groups)
$ 3,750
+ Travel, Expenses, & Materials
  • 2.5-hour in-person workshop
  • Interactive and engaging group and peer partner exercises
  • Professionally printed workbook with take-home resources
  • Post-session exercises to embed learnings in workflow

Virtual Leadership Teams or Cross-Company Leader Cohort Workshop

For online workshops of up to 24 leaders
(additional fee for larger groups)
$ 3,750
(No additional fees)
  • 2.5-hour virtual workshop
  • Interactive and engaging group and peer partner exercises
  • Professional fillable digital manual with take-home resources
  • Post-session exercises to embed learnings in workflow

Ready to Equip Your Managers with Feedback Training?

Let’s build the kind of leadership your people want to follow.

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